We pride ourselves on our prompt response and service guarantee. In order to assist you, simply contact us by one of the following methods:
24/7 PROPERTY EMERGENCY HOTLINE (Toll Free):
877-567-PURO (7876)
PuroClean Office Numbers
El Dorado County, Lake Tahoe Region, and Surrounding Areas: 530-677-8092
Sacramento County, Placer County, Yolo County and Surrounding Areas: 916-363-7876
Amador, Calaveras, Alpine, San Joaquin, Solano and Nevada Counties: 877-567-7876
EMail: rcline@puromail.com
Accurate and timely scope of loss within 24 to 48 hours
- Regional pricing using a nationally recognized estimating program
- Photos of damaged property
- Scope includes only items that are damaged in loss
- Price agreement with agent or adjuster prior to initiating work
Consistent and ongoing customer communications
- Customer sensitivity
- Quality, guaranteed workmanship
- Job completion verification and documentation
- Honesty and integrity



